Your Agreement

These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us, together with the following terms (together with any other documents referred therein), where applicable:

a. The Application Form
b. The Special Offer Terms and Conditions
c. The Bundled Plan Terms and Conditions
d. The Tariff Plan Terms and Conditions and/or Schedule of Charges
e. The End User License Agreement (EULA)
f. The Product Terms and Conditions
g. The General Terms and Conditions

If any of these documents conflict with one another, the terms will apply in the order of precedence set out above. The channel or Programme providers with whom We have a separate agreement are not a party to this Agreement.

Definitions

1. ‘Digital TV’ or ‘Digital Terrestrial TV’ or ‘DTTV’ can be used interchangeably and mean the television service that is delivered through the use of an antenna.
2. Electronic Programme Guide’ (EPG) means the service available through the TV interface that allows You to consult the programming information relating to the channels available in the Packages.
3. ‘Interactive TV’ means the television service that is delivered over broadband.
4. ‘Interactive Services’ means features that are made available with Interactive TV and are delivered over Our broadband network.
5. ‘Package/s’ means a set of television channels and/or Programming that We make available with the Service.
6. ‘Programming’ or ‘Programme’ means Content provided by Us or Our thirdparty licensors, providers or suppliers and provided as part of the Serviceand/or Package, including, without limitation, images, photographs, animations,video programming, information services, audio, music and text, irrespective ofthe manner or format in which such Content is delivered.

Software License and Third Party Services

We may provide You, at a cost or free of charge, with software to be used with Your Service, which is owned by Us or Our third party licensors, providers and suppliers (‘Software’). You may use the Software only in connection with the Service. We reserve the right to update, upgrade or change this Software from time to time, either remotely or otherwise, and to make related changes to the settings and Software on the Equipment. You agree to allow Us the required access.

Some Software may be accompanied by an End User License Agreement (‘EULA’) from Us or a third party. In these cases, Your use of the Software is governed by the terms of the EULA as well as the Agreement. You should not install or use any Software if You do not agree to the terms of the EULA in their entirety.

The Software contains copyrighted material, trade secrets, patents and proprietary information owned by Us or Our third party licensors. You may not de-compile, reverse engineer, disassemble, attempt to discover any source code or underlying ideas or algorithms of the Software, otherwise reduce the Software to a human readable form, modify, rent, lease, loan, use for timesharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software, or otherwise transfer the Software to any third party. You may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols or labels appearing on or in copies of the Software. You acknowledge that this license is not a sale of intellectual property and that We or Our third party licensors continue to own all right, title and interest, including but not limited to all copyright, patent, trademark, trade secret and moral rights, to the Software and related documentation, as well as any corrections, updates and upgrades to it. The Software may be used in the Territory only, and any export of the Software is strictly prohibited.